We collect information you provide directly to us. For example, you provide information directly with us when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, email address, postal address, phone number, credit card and other payment information, and any other information you choose to provide.
We also maintain information relating to your transactions on our Services including:
Activity Information: We collect information about your activity on our Services, such as the purchase, sale, trade, or publishing of unique, one-of-a-kind digital merchandise (“Digital Collectibles”), including non-fungible tokens (NFTs), or the artists, brands and other users you interact with through the Services.
Transactional Information: When you purchase, trade, sell or publish your own Digital Collectibles, we collect information about the transaction, such as product details, purchase price, and the date and location of the transaction.
When you access or use our Services or otherwise transact business with us, we automatically collect certain information, including:
We obtain information from third-party sources. For example, if you create or log into your Sweet account through a third-party platform (such as Apple, Facebook, Twitter, or Google), we will have access to certain information from that platform, such as your email address, name, birthday, and profile picture, in accordance with the authorization procedures determined by such platform.
We use the information we collect to provide the Services, including facilitating your transaction, collection, trading and sale of Digital Collectibles, and to customize your experience with us. We also use the information we collect to:
We disclose personal information in the following circumstances or as otherwise described in this policy:
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.
Sweet is headquartered in the United States, and we have operations and service providers in the United States. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
You may update and correct certain account information at any time by logging into your account, emailing us at firstname.lastname@example.org, requesting help via our website or mobile application. If you wish to delete your account, please email us at email@example.com, but note that we may retain certain information as required by law or for our legitimate business purposes.
When you first launch a feature of our mobile applications that collects precise location information, you will be asked to consent to the app’s collection of this information. If you initially consent to our collection of such location information, you can subsequently stop the collection of this information at any time by changing the preferences on your mobile device. You may also stop our collection of this location information by following the standard uninstall process to remove all of our mobile apps from your device. If you stop our collection of this location information, some features of our Services may no longer function properly.
You may opt out of receiving promotional emails from Sweet by following the instructions in those communications or by sending us an email at firstname.lastname@example.org. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.
With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain rights and protections under the law regarding the processing of your personal data, and this section applies to you.
When we process your personal data, we will do so in reliance on the following lawful bases:
We store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 30 days. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
Subject to certain limitations, you have the right to request access to the personal data we process about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to, or request that we restrict, certain processing. If you would like to exercise any of these rights, please email us at email@example.com.
If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the Data Protection Authority where you reside. Contact details for your Data Protection Authority can be found using the links below:
For individuals in the EEA: https://edpb.europa.eu/about-edpb/board/members_en
For individuals in the UK: https://ico.org.uk/global/contact-us/
For individuals in Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html
Data Transfers: We may transfer your personal information to locations outside of Quebec, including, for example, the United States, and we may access, store, and/or otherwise process your personal information in those jurisdictions outside of Quebec and Canada, in accordance with this Policy and as permitted or required by law.
Data Rights: You have a right to access and correct the personal information we hold about you by emailing us at firstname.lastname@example.org. If you reside in Quebec, your access rights include the right to request information about the processing of your personal information, including the categories of persons who have access to your information within Sweet and the applicable retention period. You can also manage how we collect and use information about you through cookies by visiting our Cookie Settings, and you may opt-out of targeted advertising by visiting the Digital Advertising Alliance of Canada, at https://youradchoices.ca/en/tools.
Sweet has an appointed privacy officer whom you may contact by emailing email@example.com.